Institutional Operations Associate FX

Location: Sofia, Sofia, Bulgaria
Date Posted: 09-29-2017
The Institutional Operations Associate will be part of a global team providing operational support on a 24/5 basis to an international network of Retail and Institutional clients.
 

Key Duties and Responsibilities:

(Applying to both Retail and Institutional client segments)
  • Onboarding and maintaining client accounts
  • Performing daily operational transactions (deposits/withdrawals/trade reconciliations etc)
  • Customer service and routine correspondence with clients (emails, phone, chat etc)
  • Customize solutions based on unique needs of large volume producing White Labels, Omnibuses, or Prime Broker clients
  • Coordinate with external counterparties (example: Tier A banks or 3rd party technology providers) in order to cater to the needs of Institutional clients
  • Liaise with Institutional Sales Associates located within our London, Paris, Berlin, Hong Kong and New York offices on a daily basis
  • Liaise with other internal departments to fulfill their requests specific to the client segment serviced by Institutional Operations
  • Compile scheduled and ad-hoc reporting needs such as Volume, Revenue/PnL calculation, etc.
  • Assist, and potentially lead, new firm wide initiatives based on customer demand or regulatory requirements

Skills/Requirements:

  • English fluency: verbal and written
  • Strong Excel skills with ability to handle data analysis
  • Detail-oriented with a high level of organizational skills
  • Self-starter and able to work with minimal supervision
  • Have excellent written and verbal communication skills
  • Have superior customer service skills
  • Be able to determine priorities and follow-up in a timely fashion
  • Be able to work collaboratively and constructively in a team environment
Start Date: ASAP
Hours: 40 hours/week - Monday to Friday. Flexibility to work different shifts as needed.

If you are interested in this job opportunity, please send your CV in English. Sofia@icrecruiting.eu

All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. InterContinental Recruiting Ltd. Recruitment license from National Agency of Employment No 2087/22.07.2016
Timothy Howlett
InterContinental Recruiting

Please contact me with any questions:

Email:
t.howlett@icrecruiting.eu
Phone:
(w) 359 2 811 1366
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