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Institutional Operations Associate

Sofia, Bulgaria · Accounting/Finance
Institutional Operations Associate

Our client is a leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of London, Paris, Hong Kong and Sydney.
We are seeking career minded and independent individuals for an entry level full-time position of  Institutional Operations Associate at Back- Office Operations - Sofia, Bulgaria. He/she will be part of a global team providing operational support to 24/5 Introducing Broker Sales department and international network of Introducing Brokers.
Job Category: Financial Services
Hours: 40 hours/week. Monday to Friday - 9:00-18:00
Main responsibilities include (not limited to):
  • Onboarding and maintaining client accounts
  • Performing daily operational transactions (deposits/withdrawals/trade reconciliations etc)
  • Customer service and routine correspondence with clients (emails, phone, chat etc)
  • Customize solutions based on unique needs of large volume producing White Labels, Omnibuses, or Prime Broker clients
  • Coordinate with external counterparties (example: Tier A banks or 3rd party technology providers) in order to cater to the needs of Institutional clients
  • Liaise with Institutional Sales Associates located within our London, Paris, Berlin, Hong Kong and New York offices on a daily basis
  • Liaise with other internal departments to fulfill their requests specific to the client segment serviced by Institutional Operations
  • Compile scheduled and ad-hoc reporting needs such as Volume, Revenue/PnL calculation, etc.
  • Assist, and potentially lead, new firm wide initiatives based on customer demand or regulatory requirements
  • English fluency: verbal and written
  • Strong Excel skills with ability to handle data analysis
  • Detail-oriented with a high level of organizational skills
  • Self-starter and able to work with minimal supervision
  • Have excellent written and verbal communication skills
  • Have superior customer service skills
  • Be able to determine priorities and follow up in a timely fashion
  • Be able to work collaboratively and constructively in a team environment

A summary of the working conditions:
  • Opportunity to further develop your skills and potential and grow in a dynamic multinational company
  • Competitive remuneration package
  • Friendly team and flexible working hours
  • Team building events 
If you are interested in this opportunity, please send your CV in English to:

All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted for an interview. InterContinental Recruiting Ltd. Recruitment license from National Agency of Employment No 2087/22.07.2016

InterContinental Recruiting

Please contact us with any questions:

(w) 359 2 811 1366
Recruitment license from National Agency of Employment No 2087 / 22.07.2016
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